Info

About Us

Tinsel Craft unfolds creativity and examines cultures.

What makes Tinsel Craft special is all our products are made from recycled papers. All Tinsel Craft products produce a glittering, sparkling appearance to get those conversations going. Here at Tinsel Craft, you will find a wide variety of gifts, jewelry and nick-knacks that are made from or decorated with paper. Wouldn’t you just love a pair of stop sign French cuff links to wear with your plaid suit? Or a candle holder which lights luminescent images for those lovely romantic evenings, hubba hubba? Come pa rouse our wares. You will not be disappointed.

Product Info

Unique, handcrafted, custom made jewelry from Tinsel Craft gives you the pleasure of creating and owning a singular piece of jewelry that will become a part of you. We give you the opportunity to bring your own emotions and desires to life in jewelry designed just for you. Not only will your personal jewelry design be a unique representation of you, it will also give you an heirloom quality creation of art. All Tinsel Craft jewelry is made from thin pieces of recycled parchment pressed together, sealed with varnish and are lightweight. You may wonder about the durability, but after many experiments, we found a way for our products to be waterproof.

Payment Info

What are your accepted payment methods? Tinsel Craft accepts Visa, MasterCard, American Express and Discover through ETSY.

Can I pay with a check or money order? If you are sending in your photos with your order, you can pay with personal check. Tinsel Craft’s mailing address will be included with your receipt from the website.

When am I charged for my order? Through ETSY, the charge is immediate. If you are ordering a custom product, you will be charged through ETSY.

Custom Order

How do I get my photo to you?

» You can upload right through the website where you can also manipulate your photo by cropping it and changing the color options.

Can you use a professional photograph?

» We work with many professional photography studios. If yours is not one of them, we can send them a Copyright Release form to sign.

Can you remove or move around objects in a photo or use multiple photos?

» There is a special instructions area of the Kimbra Studios website. Please be very specific in writing what you want your photo to look like. This may result in a Retouching Service fee of $20.00.

Can I see my image cropped?

» If you are uploading you images, you will have the opportunity to crop your images and proof them on the jewelry on your screen. If you are mailing your images to us you may request to see your image cropped and we will forward a cropped image to you for approval. Simply request to see a proof when you are mailing in your picture. (Make sure to include an email address so that we can email you the image)

Can my image be changed from Color to Sepia or Black and White?

» If you are uploading you images you will have the opportunity to edit your image and change the color of your picture to black and white, sepia and several other color effects. If you are mailing your images to us you may request that we change your image to Black and White and we will edit the image at no charge.

Will my photos look exactly as they appear on my computer?

» Because of the differences in computer screens and due to the nature of printing processes, we do not guarantee exact color matching. We watch our processes very closely and strive to offer you the best quality available.

What type of image file do I need to send?

» All images should be at least 3″ to 6″ in size. If you have a digital image, please upload the photo as a .jpg file. Make sure the image is saved at a minimum of 1024 x 768 pixels or more. The file size should be a minimum of 200KB and a maximum of 2MB. A minimum 2 Mega pixel digital camera is required.

If you would prefer to send something by mail, your photo(s) will be returned to you; however, we cannot be responsible for photos that are damaged or lost. You can use our Printable Order Form and send along with your photo(s) to:

If you already have an image on your Windows computer:

» Open “My Computer”.

» Find the image you want to use.

» Set your mouse pointer on the image, click the RIGHT mouse button once, and release. A small menu will appear.

» Set your mouse pointer at the bottom of the menu on Properties (It will highlight), click the LEFT mouse button once, and release. A new screen will pop up.

» You should see several tabs across the top of the page. One of them will say Summary. Click it.

» You should see a list of image properties. Width is the image width in pixels, and Height is the image height in pixels.

Return Policy

All products are guaranteed against defects in materials and workman ship for 30 days from shipment. If you need to return a product , please send an e-mail to tinselcraft@gmail.com. We will remake unsatisfactory products returned within 30 days, but we do not offer refunds.

Do you have any kind of customer satisfaction guarantee?

If you are not satisfied with your purchase, return it within 30 days and we will remake it (same product, same image)  at no additional cost.

What is your cancellation policy?

We immediately begin processing your order. Because of the custom nature of our products, order scan not be canceled once they have been placed .

Order/Shipping

Can you update me on the status of my order?
How are Tinsel Craft orders delivered?

» All domestic orders are sent to the address you specify via FedEx Ground except for PO Box addresses.

How long will it take to receive my order?

» Your customized Tinsel Craft order will take approximately 10-15 business days to be completed and shipped. Orders cannot be processed until all information is received with the photograph/digital image.

Can I have my order rushed through production?

» There is a $20.00 fee to have your order rushed through production. Please indicate in the comments section that you would like to order rushed production and mention your deadline. We will add the $20.00 fee to your total.

What are the shipping and handling costs?

» $9.95 FedEx Ground – 10-15 business days from receipt of order and photos
» $24.95 FedEx 2 Day – 10-15 business days from receipt of order and photos
» $32.95 FedEx Next Day – 10-15 business days from receipt of order and photos
» $32.95 Mexico – Duties, Brokerage fees, or taxes not included
» $48.00 Canada, UK, France, Germany, Italy, Spain, Australia (we do not ship to Africa) – Rates vary for International Destinations. We will contact you if shipping costs exceed $48.00. Duties, Brokerage fees, or taxes not included.

Can a finished Tinsel Craft order be delivered to someone else?

» Yes. We ask you for the shipping and billing address. We will not contact the recipient in any way.

How will I know when my order ships?

» We will e-mail you a shipping confirmation when your order ships. If tracking service is available, we include the Tracking number in your Shipping Confirmation e-mail.

Wholesale

Do you offer wholesale or resale pricing?

Tinsel Craft does have a wholesale option.

Please email us at Tinselcraft@gmail.com, and we will forward you our wholesale product information pack.

Do you offer a store display?

Yes we offer a display to compliment and fit your clientele. This display comes with a minimum order of $500 retail. You may supply us with your own images and

Do you offer wholesale or reseller pricing?

» Tinsel Craft does have a wholesale program. If you are interested in applying, please click on the wholesale program link at the bottom of the page. If you have specific questions about the program, please e-mail tinselcraft@gmail.com.

How do I get my photo to you?

You can email your photo to tinselcraft@gmail.com.

Can you use a professional photograph?
We work with many professional photography studios. If yours is not one of them, we can send them a Copyright Release form to sign.
Can you remove or move around objects in a photo or use multiple photos?

» Please be very specific in writing what you want your photo to look like. This may result in a Retouching Service fee of $20.00.

Can my image be changed from Color to Sepia or Black and White?

» Yes. If you are mailing your images to us you may request that we change your image to Black and White and we will edit the image at no charge.

Will my photos look exactly as they appear on my computer?

» Because of the differences in computer screens and due to the nature of printing processes, we do not guarantee exact color matching. We watch our processes very closely and strive to offer you the best quality available.

What type of image file do I need to send?

» All images should be at least 3″ to 6″ in size. If you have a digital image, please upload the photo as a .jpg file. Make sure the image is saved at a minimum of 1024 x 768 pixels or more. The file size should be a minimum of 200KB and a maximum of 2MB. A minimum 2 Mega pixel digital camera is required.

Do you offer a sample Studio Display?

» Yes. You can customize your Studio Display to complement your photography and fit your clientele. We offer a one time Studio Display at 50% off our regular retail prices. The minimum for this initial order is $500 retail, $250 after discount. You supply us with your own images, which enables you to wear beautiful jewelry and advertise your business at the same time! We also offer jewelry displays to showcase the pieces in your studio.

Do you allow photographers to increase suggested retail price on products?

» When you receive your studio display, you will receive 10 wholesale brochures. These brochures look exactly like our retail brochures, except they do not show pricing. If you need to order additional brochures, they are available in quantities of 50 at a price of $10.00 per 50.

Do I have to order a studio display?

» We do require wholesalers and professional photographers who want to receive the discount on our products to purchase the studio display.

Are there minimums on orders?

» After you have purchased your studio display, there are no minimums orders.

What are your wholesale prices?

» Our wholesale price list will be sent to you with your Display Kit. Wholesale discounts range from 30 – 50% depending on annual sales volume.

Do I have to charge my customers your suggested retail prices?

» Many studios mark up pricing due to photography copyrights and time spent manipulating photo files.

What happens after I have filled out the Inquiry Form?

» In approximately 1-2 days you will be contacted by a studio representative who will answer any questions you have and will send you the appropriate paperwork needed to move forward with ordering your Studio Display.

How are orders placed?

Through Etsy.com.

Do I put the photo(s) in myself?

» No. Tinsel Craft does all the work for you and seals each piece so that you have a beautiful,  piece of jewelry.

What is your return policy?

» Because each piece is made specifically for you, we do not offer refunds. We will, however, work with you to correct any issue that is problematic because of an error on our part. We do guarantee against any defects in the products for the first 30 days. Appropriate storing of jewelry is very important and care instructions are included with your piece.

What is your turnaround?

» If you choose Regular Shipping, turnaround is approximately 10-15 business days from when we receive your order and photo(s). If you would like to rush production there is a $20 fee. Please request a rush through the comments section of your order.

Do you ship internationally?

» Yes, We do. Rates vary depending on the country.

What is the best file format, resolution and image size?

» We strongly recommend .jpg files that have a width or height of no larger than 6″ with a resolution of 300 dpi. If you are working with pixels, this translates to 1800 pixels with a resolution of 300 dpi.

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